A power outage is more than just a nuisance – it can mean lost data, damaged equipment and frustrated customers. Our preventative maintenance programs are designed to identify potential issues before they become expensive problems, keeping your UPS systems running at peak performance.
By taking a proactive approach to maintenance, you can avoid costly downtime, unexpected repair bills and equipment failures – delivering real cost savings for your business.
What’s Included in a Maintenance Visit
Every NPS maintenance visit includes a comprehensive inspection and testing protocol:
- Visual inspection of all UPS components and connections
- Battery health testing and voltage checks
- Load testing to verify capacity and transfer times
- Thermal imaging to detect potential hotspots
- Firmware updates where applicable
- Filter cleaning and environmental assessment
- Detailed report with findings and recommendations
If battery replacement is required, our Battery Maintenance and Replacement service includes safe removal and disposal of old batteries, plus installation and commissioning of new ones.
UPS Brands We Service
NPS provides maintenance for all major UPS manufacturers. Our technicians are factory-trained and certified to work on:
- APC by Schneider Electric – Back-UPS, Smart-UPS, Galaxy series
- Eaton – 5P, 5SX, 5PX, 9SX, 9PX, 9E, 91PS, 93T, 93PS, 93PR series
- Socomec – Netys, Masterys, Modulys series
- Vertiv – Liebert GXE, GXT, ITA, APM, EXS series
Don’t see your brand listed? We service most UPS systems regardless of manufacturer. Contact us to discuss your specific equipment.
Recommended Maintenance Frequency
Small office UPS (under 3kVA): Annual inspection with battery check every 6 months
Mid-range UPS (3–20kVA): Comprehensive service every 6 months
Large/critical UPS (20kVA+): Quarterly inspections recommended
Mission-critical installations: Custom maintenance schedules with 24/7 monitoring options
For a complete assessment of your power infrastructure, consider our Power Quality Audit service to identify vulnerabilities across your entire facility.
Industries We Support
With over 30 years of experience, NPS provides UPS maintenance across industries where uptime is critical:
- Healthcare – Hospitals, pathology labs, medical imaging
- Government – Data centres, emergency services, defence
- Manufacturing – Production lines, process control
- Communications – Telco exchanges, broadcast facilities
- Mining – Remote sites, processing plants
Why Choose NPS
Vendor-neutral expertise: We’re not tied to any single manufacturer, so you get unbiased advice tailored to your specific situation.
National coverage: With offices in Sydney, Melbourne, Brisbane and Perth, we service sites across Australia and New Zealand.
Complete lifecycle support: From installation and commissioning through to decommissioning, we support your equipment throughout its entire working life.
Genuine parts: We use manufacturer-approved replacement parts including batteries and consumables.
Get a Maintenance Quote
Ready to protect your critical systems? Request a quote or call 1300 911 605 to discuss your maintenance requirements.
