Our work with the Bank of Cook Islands has been featured as a case study from our partner Emerson Network Power.
BCI initially reached out to us, an Emerson Network Power partner, to order an 8kVa uninterruptible power supply (UPS) solution. Curious to understand more about the bank’s challenges, Cliff Chapman, NPS business development manager in New Zealand, learned that the project was part of a Greenfield project as the bank was creating a new call centre, which meant relocating to a new floor within their existing Rarotonga premises.
As a Pacific Island country, Cook Islands is prone to cyclones that wreak havoc on the island’s critical infrastructure. Over the past decade, the island has experienced over eight cyclones, all of which had a devastating impact on the economy and local environment. Recognising this, BCI required redundancy within its banking facility, specifically for its new infrastructure build.
Redundancy, high availability and efficiency proved to be crucial factors for the customer in selecting a UPS solution.
In addition, the customer was looking to explore more cost effective service options, as limited access to factory-trained service technicians can mean costly maintenance schedules. The Bank’s business transformation is focused on growth and it was keen to build a growth factor into their design scope. Although their IT load was known, their power draw from the call centre workstations was less predictable.